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How to take a screenshot for a support ticket

Mel M. -


How to take a screenshot on a Windows PC:

  • Click Control-Print Screen
  • Click into your email and then click Control-V to paste the image into the email

How to take a screenshot on an Apple Mac:

  • Press Command-Shift-4. 
  • Move the crosshair pointer to where you want to start the screenshot.
  • Drag to select an area. 
  • When you've selected the area you want, release your mouse or trackpad button.
  • Find the screenshot as a .png file on your desktop.
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