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How to Cancel Your Account

Jim T. -

First, we would hate to see you go and would love to hear some feedback on what we could do to keep you as a subscriber! Please email us at with your feedback. Please also consider creating a feature request for us to make an enhancement if there are are gaps in the software vs. your needs.

If for some reason you do need to cancel your account, please follow these steps below:

  • Login to the Agent Portal at: https:/
  • Navigate to your billing profile by clicking My Billing in the top right of the page.
  • You can also get to your billing profile once logged in by clicking this link:
  • Click the blue "Cancel" button on the left
  • Provide detail on why you are cancelling your subscription. Your feedback is very important to us and will help us to understand how to provide the most value to our customers in the future.
  • Click the green "Save" button on the left to finalize the transaction
  • If you would like to review the cancellation policy, please review that here:

If later you find that you need your service reactivated, then please reach out to us via the contact information on our Contact Us page or email us at and we can help you with that.

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